1. Services

Emergent Media provides marketing and lead generation services primarily for cleaning businesses, including but not limited to:
- Paid advertising management
- Lead generation systems
- Appointment booking automation
- CRM and follow-up automation
- Marketing consultation
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

2. Eligibility

By using our website or services, you confirm that:
 - You are at least 18 years old
- You are legally able to enter into binding agreements
- You are using the services for lawful business purposes

3. No Guaranteed Results

While we strive to help clients generate qualified leads and grow their businesses, we do not guarantee specific financial results, revenue increases, or a fixed number of booked jobs.

Marketing performance may vary based on factors including:
- Market conditions
- Competition
- Ad budgets
- Business reputation
- Service quality
- Location
- Customer demand

Any examples or case studies shown are illustrative and do not guarantee future performance.

4. Payments & Billing

All fees for services are agreed upon before work begins.

By purchasing our services, you agree to:

- Pay all agreed fees on time
- Provide accurate billing information
- Authorize recurring payments where applicable

Late payments may result in service interruption or termination.

Unless otherwise stated in writing, all payments are non-refundable once services have been delivered or campaigns have been launched.

5. Cancellation

Clients may cancel services according to the agreement provided during onboarding.

If your plan includes “cancel anytime,” cancellation requests must be submitted before the next billing cycle.

We reserve the right to terminate services at our discretion if:

Payments are overdue
Abuse or misconduct occurs
Fraudulent activity is suspected
Cooperation necessary to deliver services is withheld

6. Intellectual Property

All content on this website, including text, graphics, branding, logos, and marketing materials, is the property of Emergent Media unless otherwise stated.

You may not reproduce, distribute, or use our materials without written permission.

7. Client Responsibilities

Clients agree to:

- Provide accurate business information
- Respond promptly when requiredMaintain ethical business practices
- Deliver the services promised to their customers

We are not responsible for customer disputes, service delivery issues, or operational problems within your business.

8. Limitation of Liability

To the maximum extent permitted by law, Emergent Media shall not be liable for:

- Lost profitsBusiness interruptions
- Indirect or consequential damages
- Advertising platform issues
- Third-party service outages

Our total liability shall not exceed the amount paid by the client for services during the previous 30 days.

9. Third-Party Platforms

Our services may involve third-party platforms such as:

- Meta/Facebook Ads
- Instagram
- Google Ads
- CRM software
- Scheduling platforms

We are not responsible for outages, policy changes, account restrictions, or actions taken by third-party providers.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy.

11. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For questions regarding these Terms and Conditions,

contact:Emergent Media
Email: contact@theemergentmedia.com